Payment Policy
This policy explains how you can pay at Angela Schultz, how your payment is handled, and what happens if a payment fails. Angela Schultz is a trading name of Pink Pixel LLC. See also our Billing Terms.
Payment methods
Available payment methods are displayed at checkout before you place your order.
Currency
All prices on this website are shown and charged in US dollars (USD).
When you are charged
Your payment method is authorised when you place your order and charged at that point. Placing an order is an offer to buy; the contract is formed when we send your order confirmation email.
Billing questions
If you see a charge you do not recognise, contact us before disputing it with your bank. We will review the order details and help identify the charge.
Payment security
Payments are processed through a secure, encrypted checkout. Angela Schultz does not see or store your full card number, expiry date, or security code. Card data is handled by the payment processor.
Sales tax
Sales tax is calculated at checkout based on your delivery address and the states in which we are required to collect it. Any tax due is shown as a separate line before you confirm your order.
Shipping costs
Shipping is free on all orders, with no minimum spend. The price shown on the product page is the price of the item; the only amount that may be added at checkout is sales tax.
If your payment is declined
If a payment is declined, your order will not be placed and no goods are reserved. Declines come from your bank, not from us, and the usual causes are an incorrect billing address, insufficient funds, or a fraud check on your card. Check your details and try again, or contact your bank. If the problem continues, email us and we will help.
Pricing errors
We take care to price everything correctly, but errors happen. If an item is listed at an obviously incorrect price, we will contact you before shipping and offer you the choice of paying the correct price or cancelling for a full refund. We will never charge you more than the price you agreed without asking you first.
Refunds
Refunds are returned to the payment method used for the original order. We cannot refund to a different card or account. See our Refund Policy for timings.
Contact
Email: hello@angelaschultz.com
Phone: +1 971 357 1325
Support hours: Monday to Friday, 9:00–17:00 ET